Woodlake Family Dental

Leigh-Anne Guallar 2 months ago

Dr. Sal is absolutely amazing with kids! My 7-year-old son recently had a tooth extraction, and I was so impressed by how calm and comfortable the entire experience was. Dr. Sal has such a thoughtful approach. Instead of saying "shot," he simply told my son he was going to "numb his gums," and he cleverly kept the syringe out of sight so my son never became anxious. He also never used scary words like "extraction" or "pulling a tooth." Instead, he smiled and said, "We're going to send those teeth to the Tooth Fairy!" It immediately put my son at ease. Throughout the procedure, Dr. Sal explained everything in a way my son could understand and even chatted with him about anime to keep him distracted. Before we knew it, the teeth were out! The extraction was incredibly quick, and there were no tears, no fear, and no traumatic moments. The entire staff was warm, patient, and welcoming from start to finish. If you're looking for a pediatric dentist who truly knows how to make children feel safe and cared for, I highly recommend Dr. Sal. We couldn't have asked for a better experience!

Natalie Anguiano 3 months ago

Not a fan of their billing. They go through a third party billing process. Did not even know I owed. The billing statement is so vague does not even have a breakdown of the costs and services. it’s not even properly billed to the appropriate patients. I had to call for clarification because the statement said I was 90 days late. I had never received a single statement, hence why I had to call for clarification. I wasn’t arguing the cost. I was upset that there was nothing on the statement explaining anything. I came here because of the reviews. Another thing I found strange is that You don’t get estimates either until the day of your appointment so then you’re pressured to make a decision if not you will probably be charged their $50 fee and be a no show. You just get told it’ll be emailed or texted as long as you provided the info, only for it to never come. I am not a fan of that either. Service is nice but their billing process not a fan.

Gabriel 3 months ago

This is my second time at this new dentist office and everybody is really nice and sweet like they really care about you not just your teeth but as a person. I had my second cleaning and was able to talk and laugh with my hygienist and I really like dr Stephen macowsky he made my first time visit very comfortable and not rushed as well.

Arlene Johnston 7 months ago

I love this clinic. I have always had great experience in all the years I’ve been coming. Their entire staff - from front desk to assistants to the dentists are always so empathetic and friendly and genuinely caring. They have made sure I’m not in pain, they have called and followed up after any procedures, they have been accommodating to my schedule - I cannot say enough nice things about them. My teeth are so clean and healthy.

Amanda Leavitt 9 months ago

This was my son‘s first ever dentist appointment. He’s a toddler, so I knew he was going to be fussy, but even from the experience in the lobby, I felt really calm. The check in process was friendly and easy. The hygienist was very understanding and calm, even while my toddler was crying. The dentist was also Very calm and provided very good directions. I’m excited for them to be our family Dentist.